星巴克华中首家手语门店亮相武汉
桃之夭夭714
发表于 2024-6-19 12:14:25
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星巴克武汉手语门店由3名听障店员和3名健听店员组成。门店采用特殊的点单系统,帮助听障店员与顾客顺畅交流。在点单台,语音识别系统会即时转化顾客声音为文字展示在电子屏上,双面点单屏向顾客展示订单详情及客制化细节,手写板和编号菜单提供更多点单选择方式。同时,点单台下沉式糖果盒设计减少视觉阻隔,出餐吧台上方屏幕实时显示订单状态。
星巴克中国方面称,未来将践行“每一杯咖啡,每一次对话,每一个社区——激发人文联结的无限可能”的使命,为顾客提供更好体验。
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Disclaimer: The views expressed in this article are those of the author only, this article does not represent the position of CandyLake.com, and does not constitute advice, please treat with caution.